Privacy Policy
Last updated: 10/2026
This privacy policy explains how Take Care Recruiting AG processes personal data — under the Swiss Federal Act on Data Protection (revFADP) and, where applicable, the GDPR.
1. Controller
Take Care Recruiting AG, Seidengasse 6, 8001 Zurich, hallo@takecare.jobs. Please address privacy requests to this address.
2. Data we process
Application data (CV, diplomas, references, registry extracts NAREG/MedReg), contact data, website usage data and information from personal conversations. Sensitive data is processed only as far as necessary for placement.
3. Purpose and legal basis
Recruitment and staff leasing (performance of contract), talent-pool management (consent, revocable at any time), job alerts by e-mail (consent, revocable at any time), “Community & newsletter” — newsletter, event invitations and a birthday greeting (consent, revocable at any time) — and website improvement (legitimate interest).
4. Disclosure to employers
We pass on a dossier with your name and your documents only if you have agreed to it being shared with that institution. Without your name and contact details, we may present your profile to institutions that have a suitable vacancy.
5. CV in your account
If you upload a CV to your account, we read it to pre-fill your form. Our system recognises your address, date of birth and form of address without AI. Of the pre-filled details, only what you check and save is stored; we do not keep the result of this reading. For text recognition and the profile picture from your CV, see below.
6. AI when reading documents
For details such as training, specialty, languages and work experience, AI services from DeepSeek (China), Anthropic (USA) and Mistral (France) may read the text of your application documents — redacted only, without your name, contact details, addresses, date of birth, AHV and account numbers, links and referees, and never the file itself. This also applies to the documents in your profile (CV, reference letters, diplomas, certificates): an AI may read them without any action on our part and suggest specialties and preferred work settings to our team. Only what someone on our team confirms is kept. Cover letters and documents filed as “Other” are not read for these suggestions. We determine your date of birth and, when a profile is created, your gender (estimated from your first name) without AI. When an AI drafts a dossier that we present to employers, it also reads your profile details, your questions about roles we suggest to you and our team's notes, likewise redacted.
7. Text recognition for scanned documents
We read scanned documents without readable text (such as a photographed reference letter) with text recognition that runs in our own application (with our existing hosting provider); nothing is transmitted to any further third party for this. This also applies to documents you upload to your account yourself. We keep the recognised text with your profile, visible only to our team, and delete it with the document and with your profile. We treat it like the text of a digital document: redacted as described in the previous section, it may go to one of the AI services named there to suggest fields of your profile and specialties. Pages we recognise as an ID, a permit, a criminal record extract or a health document (such as a medical certificate or vaccination record) are never passed to an AI.
8. Conversion of Word documents
Word documents that we file in your profile are converted to PDF on our behalf by CloudConvert (Lunaweb GmbH, Germany). Processing takes place in the EU (Germany); we delete the job, including the file, after the conversion, and CloudConvert deletes it itself after 24 hours at the latest.
9. Profile picture from your CV
If you have no profile picture, we use the portrait from your CV (including one sent with an application); you can replace it in your account. Our own application takes the portrait from the file — without AI, without facial recognition and without an external service — as it is stored there, even where the CV crops or covers part of it; we remove image metadata in the process. Profile pictures can be retrieved via their web address without signing in. If you delete the CV, the profile picture remains; if your profile is deleted, we delete your profile pictures too.
10. E-mails from us
We send you e-mails in three categories. Job alerts by e-mail point you to jobs that match your profile. With “Community & newsletter” you receive our newsletter, event invitations and a birthday greeting by e-mail; for the latter we use your date of birth. We send both only with your consent, and since 7 October 2026 we ask for each separately; a consent you gave before this change applies to both. You can switch off either category at any time — via the link in each of these e-mails or in your account under “Communication” — and switch it back on in your account. Via the link you can also unsubscribe from all automatic e-mails (newsletter, events, birthday greeting, job alerts, review requests, reminders); if you then switch a category back on in your account, that unsubscribe no longer applies to it. After a placement we ask you once for a review on Google; you can unsubscribe from these requests via the link in the e-mail. Technical e-mails about signing in, applications, contracts and access to your data reach you regardless; they cannot be unsubscribed from. Personal messages from your contact person may still reach you.
11. WhatsApp
If you write to us on WhatsApp, we receive your messages through Meta Platforms' WhatsApp Business Platform, which processes data on our behalf for this purpose, including outside Switzerland and the EU (USA). We store the messages between you and our team – what you write to us and what our team writes to you from the WhatsApp Business app or from our application – with their time and direction in your profile, and only if your phone number is matched to exactly one profile. We never store messages from unknown numbers. Chats on our recruiters' WhatsApp Business apps with people in our talent pool are visible straight away to the members of our team with editing rights; we hold none of them back. Documents and images you send us on WhatsApp (PDF, JPG, PNG) are stored in your profile; our team can move them into your documents. We do not store voice messages – they can only be played back as long as Meta keeps them available – and we never have them transcribed or analysed by an AI. When we connect a recruiter's WhatsApp Business app, we take over the history of the last six months once, likewise only what is matched to a profile. We use the messages for communication about vacancies and assignments, so that our team knows where things stand even if a colleague was the one writing to you. Only members of our team with editing rights have access. We only contact you on WhatsApp ourselves with a template approved by Meta, and only if you have consented or have written to one of our numbers yourself; Meta processes these messages on our behalf. On request we send you a link on WhatsApp through which you can upload documents and complete missing details in your profile. We never send job alerts on WhatsApp. If you send us “STOP” on WhatsApp or tell your contact person, who records it in our application, we will no longer send you WhatsApp messages. If your profile is deleted, we delete these messages too; on request we provide information about them as about all your data. We never pass chat texts to an AI.
12. Requests from companies
If you send us a staffing request through a form on our website – the vacancy form or the short request on our pages for employers –, we receive the company, name, e-mail address, phone number if given and your details about the need. We store them in our application and send them by e-mail to our team in order to answer your request and advise you. We keep these requests until you request their deletion.
13. Chat on the website
The chat on our website answers by itself, without AI. What you type there stays in your browser and is not transmitted to us. For a job search in the chat, we send only the recognised filters, such as profession or place, to our server, not your text. Only when you submit a form in the chat with “Send” do we receive your details: for a staffing request, these are company, name, e-mail address, phone number if given and your message; we store them in our application and send them by e-mail to our team in order to answer your request. If you are signed in to your account, we store a message to your recruiter with your profile and notify them by e-mail. We keep these messages until you request their deletion; when your profile is deleted, we delete them with it.
14. Social media
We publish posts on our Facebook page “Take Care Recruiting AG” and on Instagram (@takecarerecruitingag); to do so, we transmit them to Meta Platforms. What we publish there is public and subject to Meta's terms. We post on LinkedIn by hand. Posts about vacancies contain only details that also appear on takecare.jobs; we name a client only if the client is named on the job page. When we introduce someone from our team, we show their name, role and photo from the team profile, as on the team page of our website. We publish quotes from candidates or clients only with explicit, documented consent, and only with first name and initial or with company and role. You can withdraw this consent at any time; we then delete the post on our side and remove it from Meta and LinkedIn. We use our own photos showing people – such as our team or guests at events – only with their consent. We keep posts and images in our application as a record of which post appeared where and when. If you request the erasure of your data, we also delete your quotes together with the posts in which they appeared.
15. Feedback from clients
After a placement, the institutions we work with can give us feedback through a personal link — on the person placed, on our recruiter and on our service, each with a rating and, if they wish, a comment. What an institution writes about you is seen only by members of our team; we never publish it and never pass it to an AI. It is part of your data: you receive it with an access request, and it is deleted together with your profile.
16. Research in public sources
Before a conversation or a placement, our team can look up publicly available professional information about a person in our talent pool. For this we use the search service of Exa Labs Inc. (USA) and send only first and last name, profession and canton as search terms — never an address, contact details, a CV or documents. We store the results (title, link, short excerpt) as an internal note in your profile; it is visible only to our team, is not summarised by an AI and is deleted automatically after twelve months.
17. Electronic signature of contracts
If we have contracts signed electronically, we use WeSign (NC Labs GmbH, data stored in Switzerland). For this, WeSign receives your name, your e-mail address, your mobile number for the confirmation code, and the contract; WeSign sends the code by SMS via Twilio (USA). We keep signed contracts for ten years, even if you request the deletion of your profile.
18. Hosting and security
Our database, sign-in and the storage for documents and images are run for us by Supabase in data centres in Switzerland (Zurich); the website and our applications run on Vercel in data centres in the EU (Frankfurt am Main). We use Resend (USA) to send e-mails. Further service providers process data on our behalf for hosting, e-mail and our software, in Switzerland, the EU and the USA. Transfers abroad take place on the basis of standard contractual clauses or an adequate level of protection. State-of-the-art technical and organisational measures apply.
19. Retention and your rights
We keep account and profile data, applications and documents until you request their deletion; we have not set a period after which we delete them of our own accord. Statutory retention obligations, for example for signed contracts, remain unaffected. You have the right to access, rectification, erasure, restriction and data portability. You can request erasure in your account or at takecare.jobs/en/erasure-request; we complete it within 30 days, subject to statutory retention obligations.
20. Cookies and analytics
We use technically necessary cookies only. We run no analytics and no third-party ad-network tracking. Pages with a map view load Google Maps, which transmits your IP address to Google. If you type your address in your account, we suggest matching addresses; for this our servers send only what you type and the address you pick — without your name and without your IP address — to Google Places (USA) or, as a fallback, to OpenStreetMap (Nominatim).